LEGAL

.lott takes your privacy seriously. This privacy statement explains what data we collect, how we use the data, and your rights in relation to the data.

We comply with the EU General Data Protection Regulation (GDPR). All the transactional areas of our websites use SSL technology to protect the information you provide us. Some of your information may be stored or managed by trusted third parties. For example we use www.greengeeks.com to manage customer support email. We only use third parties that comply with the GDPR to ensure your data is kept safe and we can meet our GDPR obligations to you.

Customer Data

If you make an enquiry with us or place an order, then we collect the following data: your name, billing/delivery address(es), order details, email address(es), telephone number(s) and payment card information. We may also collect other information or documentation you provide us. We collect this information so we can fulfil your order and provide you customer support.

Payments you make online, we do not keep any payment card information, electronically or on paper.

We provide some of the information you give us to the delivery services we use. This is so your order can be delivered and you can receive tracking/delivery information.

We keep the information you provide us so that we can continue to offer you customer support after you have received your order. We also keep the information in case we ever have to issue important safety information or a product recall.

Marketing Data

If you have subscribed to receive emails from us, then we keep your email address to send you emails. All our marketing emails are ‘one-click’ unsubscribe. If you click ‘unsubscribe', we will not send you any further marketing emails unless you subscribe again.